Privacy Policy

This Privacy Policy was last updated on the 11th of May 2021.

Your privacy is important to me and here at Little Blue Fawn I am committed to keeping the trust and confidence of my customers and other visitors to my Website.

When you use this Website you agree that I can collect, use and share personal information about you in accordance with this Privacy Policy, therefore, I strongly encourage you to give this Privacy Policy a careful check before using this Website..

I will not sell, rent or trade my email lists with anyone else other than for marketing purposes of this Website and the Little Blue Fawn brand.

What personal information is collected

Comments

When you leave comments on this Website, I collect the data shown in the comments form, and also your IP address and browser user agent string to help spam detection.

An anonymised string created from your email address (also called a hash) may be provided to the Gravatar service to see if you are using it. The Gravatar service Privacy Policy is available here: https://automattic.com/privacy/. After approval of your comment, your profile picture is visible to the public in the context of your comment.

Information collected when you make order

I collect information about you during the checkout process on this Website.

When you purchase a product or a digital file through this Website, your name, billing address, shipping address, email address, phone number, credit card/payment details, optional account information like username and password and information about the products you purchased will be collected. This information is used, for example, to:

  • Send you information about your account and order
  • Respond to your requests, including refunds and complaints
  • Process payments and prevent fraud
  • Set up your account for my store
  • Comply with any legal obligations we have, such as calculating taxes
  • Improve my store offerings
  • Send you marketing messages, if you choose to receive them

You can access and update these details at any time by logging in to your account on this Website.

I will not use your data to send you any promotional information unless you have opted in to do so.

I may share some of your information with third parties who help me provide the orders and store services to you, for example I may share your order data with my shipping company or my order fulfilment company.

I accept payments through PayPal. When processing payments, some of your data will be passed to PayPal, including information required to process or support the payment, such as the purchase total and billing information. Please see the PayPal Privacy Policy for more details.

Cookies

A cookie is a small file, which is placed on your computer when you visit a website. It does not give me a way to access your computer.

I use cookies on this Website to analyse web traffic, for example to identify which pages on the Website are being visited. This helps me improve the Website in order to tailor it to customer needs. I only use this information for statistical analysis purposes.

Most web browsers automatically accept cookies, but you can usually modify your browser setting to decline cookies if you prefer. This may prevent you from taking full advantage of the Website.

E-commerce cookies

While you visit this Website the following e-commerce related information will be tracked about you:

  • Products you add to the basket – so the basket contents can be stored while you’re browsing the Website.
  • Products you’ve viewed – this will be used to, for example, show you products you’ve recently viewed.
  • Location, IP address and browser type – this is tracked for purposes like estimating taxes and shipping.
  • Shipping address – you’ll be asked to enter this so, for instance, shipping costs can be estimated before you place an order.

Commenting cookies

If you leave a comment on this Website you may opt in to saving your name, email address and website in cookies. These are for your convenience so that you do not have to fill in your details again when you leave another comment. These cookies will last for one year.

Visitor comments may be checked through an automated spam detection service.

Login page cookies

If you visit the login page on this Website, a temporary cookie will be set in your browser to determine if your browser accepts cookies. This cookie contains no personal data and is discarded when you close your browser.

When you log in, several cookies will also be set up to save your login information and your screen display choices. Login cookies last for two days, and screen options cookies last for a year. If you select “Remember Me”, your login will persist for two weeks. If you log out of your account, the login cookies will be removed.

Third-party services’ cookies

Articles on this Website may include embedded content (e.g. videos, images, articles, etc.). Embedded content from other websites behaves in the exact same way as if the visitor has visited the other website.

These websites may collect data about you, use cookies, embed additional third-party tracking, and monitor your interaction with that embedded content, including tracking your interaction with the embedded content if you have an account and are logged in to that website.

Google

I use a third-party service, Google Analytics, to collect standard internet log information and details of visitor behaviour patterns. I do this to find out things such as the number of visitors to the various parts of the Website. This information is anonymous i.e. it is only processed in a way that does not identify anyone.

Mailing lists

When you sign up to receive my newsletters, I collect personal information about you. I use that information for a few reasons, e.g. to let you know about new products I offer, to tell you about current discounts and competitions; to contact you if I need to obtain or provide additional information; to check that my records are right and to check every now and then that you’re happy and satisfied with the service I provide. I don’t rent, sell or trade email lists with other organisations or businesses.

I use a third-party provider called MailChimp, to deliver my newsletters. I gather statistics around email openings and clicks using industry standard technologies to help me monitor and improve the newsletters. For more information, please see MailChimp’s privacy notice.

You can unsubscribe from my newsletter at any time by clicking the unsubscribe link at the bottom of any of my emails or by contacting me here.

How long your data is retained

If you leave a comment, the comment and its metadata are retained indefinitely. This is so my Website software can recognise and approve any follow-up comments automatically instead of holding them in a moderation queue.

If you register on the Website, the personal information provided in your user profile will also be stored. You can see, edit, or delete your personal information at any time (however you cannot change your username) by logging in to your account. Website administrators can also see and edit that information.

Accessing your data

You are entitled to view, update, or delete the personal information that I hold about you at any time. To do so simply log in to your account on this Website or contact me directly.

What rights you have over your data

If you have an account on this Website, or have left comments, you can request to receive an exported file of the personal data I hold about you, including any data you have provided to me. You can also request that I erase any personal data I hold about you. This does not include any data I am obliged to keep for administrative, legal, or security purposes.

Changes to this Privacy Policy

I reserve the right to change this Privacy Policy at any time. Any changes made to this Privacy Policy in the future will be posted on this page. For your convenience, I have included the date this Privacy Policy was last updated at the top of this page.